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Author Topic: Hotdesk User - Logged in/Logged out report - Non ACD  (Read 2563 times)

Offline PuntsWorth

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Hotdesk User - Logged in/Logged out report - Non ACD
« on: May 21, 2013, 10:57:13 AM »
Hi,

ive been asked to generate a report for logging in times for hot desk users.

can someone please shed some light on how to produce this reports in schedule reporting.

Thank you,
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Offline LoopyLou

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Re: Hotdesk User - Logged in/Logged out report - Non ACD
« Reply #1 on: May 23, 2013, 07:55:37 AM »
There is no reporting feature within the 3300 that will allow you to do this.
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Offline petr.necas

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Re: Hotdesk User - Logged in/Logged out report - Non ACD
« Reply #2 on: May 23, 2013, 10:38:24 AM »
You can export the maintenance log and look for the following records:

4915
  Info
  2013/May/22
  15:18:16
  MOBILITY
  Hot Desk : 8843 logged in at 100012
 
  4914
  Info
  2013/May/22
  15:18:16
  MOBILITY
  Hot Desk : Login of 8843 at 100012 initiated
 
  4912
  Info
  2013/May/22
  11:41:09
  MOBILITY
  Hot Desk : 8122 logged in at 100009
 
  4911
  Info
  2013/May/22
  11:41:09
  MOBILITY
  Hot Desk : Login of 8122 at 100009 initiated
 
  4910
  Info
  2013/May/22
  11:41:07
  MOBILITY
  Hot Desk : Login failed for 8122 at 100009 - Invalid password
 
  4909
  Info
  2013/May/22
  11:40:38
  MOBILITY
  Hot Desk : Login failed for 8122 at 100009 - Invalid password
 
  4908
  Info
  2013/May/22
  11:40:25
  MOBILITY
  Hot Desk : Login failed for 8122 at 100009 - Invalid password
 
I hope it helped.
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