Hi all,
What's the difference between loudspeaker paging and direct page? There's this controller which has 2 page groups set up in Users and Devices>Group Programming>Page groups. The page group numbers are 4 and 5. Page group 4 has a bunch of extensions and page group 5 likewise. The FAC for loudspeaker paging is #9 and the FAC for direct paging is *4.
Now, apparently FAC #9 is not working. However, if FAC *4<page group num> works fine. Users say that FAC #9 used to work but now all they get is "invalid zone" error on their phones when they try to use it.
So my question again, what's the difference between the two?
Cheers!