Adding MCD enterprise multi-device user licensing

[ispt]

Hi, can someone help answering this?

We have a managed Mitel PBX - where we do day-to-day tasks and 3rd party provides service/support - we have ran out of "multi-device" licensing (mitel part #54005328) - 3rd party wants to charge us an excessive amount of $ for adding the licenses (on top of the cost of licensing itself)- can someone guild me on how to add the licenses to vMCD? Or is it a task better left off to the vendor.

Thanks!

[ralph]

There isn't a choice but to go through a VAR to add licenses to your system.
Mitel works through their dealers for all licensing.

Ralph

[ispt]

Thanks Ralph,

We are ok with purchasing it through a VAR - can a VAR just sell me the licensing and we add it to the system? If it's as i'd hope, just a matter of installing a new license file or something similar in nature, i'd like to perform it myself rather than paying 50% on top of the license cost to the VAR...

[Dogbreath]

The VAR will need to make a change to your Application Record and then you tell your vMCD to sync with the Mitel license server to see the changes. No file involved.

Your Application Record(s) can be shared with other VARs:

https://www.mitel-amc.com/help/popups/shared_customer_faq.htm

[ispt]

Thanks all!