Hi,
Wierd one - Got a cxi programmed with one "Ring-all" ring group. Problem is, when a call is in progress and another call comes in, we hear the camp-on tone despite the other members in the ring group being present an logged in (hotdesk users). I thought the call would be presented to the next available ring group member or if no member available to voicemail.
As it is now, the caller just hears ringing and the one on the phone hears the camp-on tone. Is there a way to make sure the next incoming call goes to the next available ring group member?
Cheers!
Steve.