Voice Channel usage reports

[Mikey0]

I'm looking at how to run reports on UVM port usage (voicemail port usage) statistics, mainly how often i'm maxing them out. I tried using reports in my voice processor as i've done a long time ago in my AXXESS system but that is apparently disabled because im using UVM Not sure that makes sense but it is what it is.

So does anyone have any idea whatsoever on how I can get voice mail channel statistics out of my 5000 system? I'm currently at a loss.

Thanks for your time in reading this,
- Mike

[Mikey0]

Bumping for great justice... no one has any ideas here?
heh, quickquestionusa wants me to submit a support ticket to have a tech respond which means getting billed some ridiculous ridiculous amount to MAYBE get an answer to an (i'm assuming) simple question. However I wouldn't be surprised if no one has any idea here either, as I seem to have odd requests or questions.... figured it's worth a shot!

[DND ON]

I really do miss that feature.

[Mikey0]

DND ON, thanks for the support, i'm glad i'm not alone here lol.

[acejavelin]

Don't know of any real way to do true statistics... I find the easiest way to monitor this is put a DSS/BLF key for the VM  extension on phones and when you see the light is lit up on the key, all ports are in use. Not very scientific or reliable, but it is the best I you can do right now. There is some very basic "IP Resource usage" you can get out of the Diagnostic & Admin console advanced monitoring, but it is rarely useful. 

[Mikey0]

Funny you should mention that Ace, this has come up BECAUSE i changed all the voicemail keys over to the voicemail application and I and lots of others began noticing our message key intermittently turning off and on... now im pretty much using S.A.D to track port usage pretty much every hour, just forming a trend of statistics... Anyway, good to know moving to a supposedly more advanced system removed the ability to use some previously handy reports. Thanks for the help guys.

[DND ON]

At this point, why bother? It's pretty obvious that you need more VM ports.

[acejavelin]

At this point, why bother? It's pretty obvious that you need more VM ports.

LOL... I think DND ON hit this one on the head, can't believe the rest of us debated it for 7 or 8 posts before logic took over.

[ralph]

LOL... I think DND ON hit this one on the head, can't believe the rest of us debated it for 7 or 8 posts before logic took over.

Because we're techies.  Always looking for new tools.

Ralph