Hi there.
First off, thanks to ACE for helping out with our Voicemail to Email issue. Without his thorough guide and assistance we would still be stuck. Awesome tips!
This should hopefully be my final time posting here. Our PBX is near completion for the time being.
We are trying to setup the Softphone app within the office. We keep recieving 403: Bad username/Password error.
In Hot Desk Profiles, I've put my extension username to "SuperMike" and reset my web access password to 123456 . I don't really think I am in the right place.
Where exactly would I create these "logins" for the softphone?
The UCA Softphone Tool is asking for
Directory Number (My extension?)
User Password (Where do I set it? Is this the web access password?)
Authorization User Name (I am guessing that's SuperMike? Where I have it defined in HD Profile's?)
Display Name: MikeSuper
Server name - The IP of the PBX itself (Not the DB, not the MAS)
I need to find out how and where to create these accounts. Any help would be real appreciated. I have access to everything necessary to make this work (I believe). If not, can get access no problem.