« previous next »
Pages: [1]   Go Down

Author Topic: Deliver Customer Call to Phone Button  (Read 2169 times)

Offline steverowlands

  • Contributer
  • *
  • Posts: 15
  • Karma: +0/-0
    • View Profile
    • Sample Dissertations
Deliver Customer Call to Phone Button
« on: May 08, 2009, 08:39:53 AM »
Hu guys,

I want to deliver a customer number to a button on one deskphone in the business.

I have looked at system speed calls & multiline set key assignment and I'm at a loss.

Ideally, the customer would ring in on a number and a flashing key would appear on one phone only.

I know this is a no brainer - but can someone help.

MITEL 3300 - v7.1.5
« Last Edit: May 08, 2009, 08:54:09 AM by steverowlands »
Logged

Online ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5741
  • Country: us
  • Karma: +468/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Deliver Customer Call to Phone Button
« Reply #1 on: May 08, 2009, 02:28:33 PM »
(1) Is the number a Copper trunk or a DID number?
If DID just program the last 3 or 4 digits as a "single line" under the button.
If it is a copper trunk, program the button with any available non DID number and then in Trunk Service assignment point to that number.

Ralph
« Last Edit: April 22, 2014, 10:47:03 AM by ralph »
Logged

Offline steverowlands

  • Contributer
  • *
  • Posts: 15
  • Karma: +0/-0
    • View Profile
    • Sample Dissertations
Re: Deliver Customer Call to Phone Button
« Reply #2 on: May 11, 2009, 07:19:41 AM »
All done... Thanks Ralph
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10