Author Topic: Deliver Customer Call to Phone Button  (Read 2302 times)

Offline steverowlands

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Deliver Customer Call to Phone Button
« on: May 08, 2009, 08:39:53 AM »
Hu guys,

I want to deliver a customer number to a button on one deskphone in the business.

I have looked at system speed calls & multiline set key assignment and I'm at a loss.

Ideally, the customer would ring in on a number and a flashing key would appear on one phone only.

I know this is a no brainer - but can someone help.

MITEL 3300 - v7.1.5
« Last Edit: May 08, 2009, 08:54:09 AM by steverowlands »


Offline ralph

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Re: Deliver Customer Call to Phone Button
« Reply #1 on: May 08, 2009, 02:28:33 PM »
(1) Is the number a Copper trunk or a DID number?
If DID just program the last 3 or 4 digits as a "single line" under the button.
If it is a copper trunk, program the button with any available non DID number and then in Trunk Service assignment point to that number.

Ralph
« Last Edit: April 22, 2014, 10:47:03 AM by ralph »

Offline steverowlands

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Re: Deliver Customer Call to Phone Button
« Reply #2 on: May 11, 2009, 07:19:41 AM »
All done... Thanks Ralph


 

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