Once I put the new controller on our network and put the new network element and cluster ID in the main controller I then turned on sharing and let all the controllers sync up. For SDS I just keep the defaults and check off the one tab that highlights all the options. The numbers that are not syncing up do have a name and number. Last night I corrected all the sds errors on all our pbx's and rebooted 60% to make sure there was no alarms on any controller and it still won't sync. In the maintenance logs it successfully syncs all fields except the Telephone directory and it doesn't tell me why this is on the main controller. In the new site's logs for instance one of the logs Say's it cannot sync ext 5555 because the (the user ID provided was not known) but I don't know what the user ID is as there's no filed in the telephone directory that say's user ID. Any thought?
Thanks,