Author Topic: Night Service request  (Read 1733 times)

Offline MitelAvayaNortel

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Night Service request
« on: February 05, 2013, 10:45:51 AM »
I have been asked by one of my users if it is possible to ring a DDI number and have this call 3 mobiles out of hours.  Do I need nupoint to do this?

Thanks

Stephen


Offline ralph

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Re: Night Service request
« Reply #1 on: February 05, 2013, 11:16:21 AM »
You can do this with Dynamic extension.   You'll need external hotdesk licenses.

Ralph

Offline LoopyLou

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Re: Night Service request
« Reply #2 on: February 06, 2013, 07:46:21 AM »
The issue with the Nupoint is your requirement to ring 3 cell phones. You can do one in a call director mailbox. With 3 EHDU licenses setup the three cell phones could be members of a ring group and you would direct the call director to the ring group as part of a schedule. The other option is if you had UCA you could use its scheduling to automatically change the status of ring group then you would not need to use the Nupoint.


 

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