Have the system call you error

[wellsoft]

Users reported to me today that sometime in December the ability to have the system call you stopped working. When our clients click on the link in the participant email to have the system call them the get the attached error. I looked through the options but don't see anything that clearly leads me to a fix....anyone have any ideas?

[DND ON]

Has the conference server been updated to allow 2013 conference calls? There's a topic about it lower on this page.

[wellsoft]

If by updated you mean did we have to hack the files to get it to allow us to use 2013 dates? Yes....our "support" people's answer was to set the system to like 2017 or something. As we are a software company, that wasn't going to fly. As far as an official update, not that we know of. any idea how we would do that?

[DND ON]

There is no "official" support from Mitel. My thought was maybe the date was wrong, causing the email error.

[wellsoft]

Gotcha...thanks. Our provider actually DID login and change some port settings THEY originally changed last month so I am good to go now.