Application and Phantom

[kipp]

Warning I am a newbie.  I have created an application and in the digit translation I have it transferring to an extension.   Actually a phantom that points to an outside number.  When I press 3 it works fine it it dials then number that is associated with the phantom.  When I push 4 i get a voice telling me its transferring to an extension (phantom) and then it rings.  How do i get #4 to ring directly with out the voice saying transferring to the extension.  Thanks  Kipp

[kipp]

I figured it out.  Thanks

[acejavelin]

Glad to be of service... I will answer those questions anytime! 

[bhackbarth]

For a Call Routing Announcement? I would like to do that, and don't recall seeing anything for it in DB Programming. How is it done?

[acejavelin]

Voice Processor - Devices - Applications then right click on and Create Call Routing Announcement

[bhackbarth]

No I mean how do I get it to stop announcing what ext. it is transferring to? Which it sounds like the OP was able to do?

[acejavelin]

No I mean how do I get it to stop announcing what ext. it is transferring to? Which it sounds like the OP was able to do?

Ah, got it... just make an Extension ID for the phantom extension, Call Routing Announcement, Hunt Group, or whatever, and then go into the options for that ExtID and turn off AA transfer prompt.