Mitel 5312 System Forward

[fatman45]

I have a user who somehow keeps setting System Forward off on her phone. When she does, her phone no longer goes to Voicemail, but back to the system greeting. I would like to know if there is some way to disable this feature so that she can't accidentally turn it off again. Thank you!

[acejavelin]

You can't disable the users ability to turn this off and on, but you can change the feature access code for it to something else prone to accidental activation or set the system flag to force users to press the Special key in order to use FAC's.