Author Topic: Caller ID Name in SMDR  (Read 3037 times)

Offline acejavelin

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Caller ID Name in SMDR
« on: December 11, 2012, 09:58:57 AM »
Is there a way to do this on the 3300? I have a customer who is capturing his own SMDR for a external program and would like to get the Caller ID field but when I look at all the examples for SMDR I do not see the Caller ID field anywhere with any options enabled. I do see one option in SMDR options called "Standardized Call ID Format" but that doesn't seem to be related to Caller ID. Is this possible?


Offline x-man

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Re: Caller ID Name in SMDR
« Reply #1 on: December 11, 2012, 10:45:28 AM »
ANI/DNIS/ISDN/CLASS Number Delivery Reporting
 This field applies to ANI/DNIS or CLASS for analog trunks (on a controller with embedded analog). Select "Yes" if ANI/DNIS or CLASS digits are to be part of the SMDR reports.
 
Standardized Call ID Format
 Select "Yes" to enable standardized call ID format functionality (the Standardized Network OLI option must also be enabled).


 Extended Digit Length
 Select "Yes" if the Called, Calling and Third Party fields are to allow space for 7-digit extension numbers, and the Duration of Call field is to allow space for up to 10,000 hours (9999 hours, 59 minutes, 59 seconds).
 

I think these are all relevant  (I ahve it in the back of my mind that the first one is also needed for all trunks...but not sure.

Offline ralph

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Re: Caller ID Name in SMDR
« Reply #2 on: December 11, 2012, 01:25:38 PM »
You can get the caller ID but not the name.

Ralph

Offline acejavelin

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Re: Caller ID Name in SMDR
« Reply #3 on: December 11, 2012, 09:00:13 PM »
Got it... think they were looking for the name, but I will give this a shot and see if it's good enough. Thanks!


 

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