hunt group

[small_eyes]

Hi,

i create an hunt group ext xxx , then i add two people ext into it. How can i configure that if one is busy..then it will ring to another one?

[ralph]

If what is busy?  the phone or the hunt group?

Assuming you want the phone to fwd to the hunt group of people, 1st add an entry into the Call Rerouting 1st Alt form.  Point it to the hunt group.   What I usually do is forward the phone on a busy to the hunt group and then use the second alt form to forward it to VM.

Ralph

[x-man]

I think you want either phone in the group to ring and if one is busy the other to ring. You can't do this with a hunt group because you can only specify one phone. You need a ring group to do it (3300 ICP Release 8 onward IIRC) then set it to ring all and all phones will ring if not busy, and since you have only 2 then its easy. Cascade ring would also work with just the two phones in the group. It would probably be better to use cascade ring if you have more phones in the group but don't let it ring too long at any one station.

[ralph]

That's a better answer, x-man.
I must be too tired to see straight just now.

Ralph

[x-man]

just a bit off topic, I see you have country in your profile to the left. How did you do that?

[ralph]

just a bit off topic, I see you have country in your profile to the left. How did you do that?

Looks like you found it.   It's in your profile settings.

Ralph

[small_eyes]

thanks all, i just set the ring group ..which more easy ..