Buying 5330 IP Phone PN 50005804

[ralph]

It's come to my attention that you can no longer buy new 5330 sets with PN 50005804.
Wasn't scheduled to be MD'd until Dec. 1, 12 but they are not out of stock.

If you want to add a 5330e phone you must be sure your 3300 is at MCD 5.0 SP1 or better or they will not work.
Customers will have to buy referbed or upgrade to the latest version of MCD.

The 5340 with PN 50005071 is still in stock but scheduled to be MD'd Dec. 1 also.   So stock up now.

Ralph

[bobcheese]

Hey ralph, are the 5330e not backwards compatible like the 5312 waa. ie you program as a 5330 but install the 5330e?

[Thwap]

Hi,

5320e/5330e/5340e are all backwards compatible, as below:

System Software Requirements
The Minimum System Software required to support the 5320e / 5330e / 5340e IP Phones:
•   Mitel Communications Director (MCD), Release 5.0 SP2
•   Mitel 5000 Communications Platform (CP) Release 5.1
•   Mitel Border Gateway (Teleworker Solution) Release 7.1
•   Mitel SX-200 IP Communications Platform (ICP) Release 5.0 (5330, 5340 only)
•   Mitel HTML Toolkit Release 2.2
•   SIP Release (TBD)

The 5320e, 5330e and 5340e operate as 5320, 5330 and 5340 Phones in Backwards Compatibility mode with the following System Software:
•   Mitel Communications Director (MCD) Release 4.0 SP1
•   Mitel 5000 CP Release 3.2
•   Mitel Border Gateway (Teleworker) Release 5.2 SP1
•   Mitel SX-200 ICP Release 4.0 UR3 (5330, 5340 Only)
•   Mitel HTML Toolkit Release 2.0

Thanks

[ralph]

Thanks for the update.
Any idea how to put the phone in "Backwards Compatibility mode"?

Ralph

[Thwap]

Sure - it's less a "mode" and more simply a case of how you program it - the MCD 5.0 SP2 release notes:

5320e, 5330e and 5340e will be available from MCD 5.0 SP2.  These devices are compatible with the previous MCD releases.  Prior to MCD 5.0 SP2, these devices should be programmed as 5320, 5330 and 5340 accordingly. On an upgrade to MCD 5.0 SP2, the database is converted automatically to 5320e, 5330e and 5340e respectively.

(So, if you do deploy them in backwards compatibility "mode" now, when upgrading at a later date to MCD 5.0, it should convert the set type automagically too. 

[acejavelin]

Hi,

5320e/5330e/5340e are all backwards compatible, as below:

System Software Requirements
The Minimum System Software required to support the 5320e / 5330e / 5340e IP Phones:
•   Mitel Communications Director (MCD), Release 5.0 SP2
•   Mitel 5000 Communications Platform (CP) Release 5.1
•   Mitel Border Gateway (Teleworker Solution) Release 7.1
•   Mitel SX-200 IP Communications Platform (ICP) Release 5.0 (5330, 5340 only)
•   Mitel HTML Toolkit Release 2.2
•   SIP Release (TBD)

The 5320e, 5330e and 5340e operate as 5320, 5330 and 5340 Phones in Backwards Compatibility mode with the following System Software:
•   Mitel Communications Director (MCD) Release 4.0 SP1
•   Mitel 5000 CP Release 3.2
•   Mitel Border Gateway (Teleworker) Release 5.2 SP1
•   Mitel SX-200 ICP Release 4.0 UR3 (5330, 5340 Only)
•   Mitel HTML Toolkit Release 2.0

Thanks

The information I got was very similar, although not quite exactly the same...

Mitel 5330e/5340e phones are supported as regular 5330/5340 phones with the following requirements.

Mitel 3300 MCD 4.0 SP1
Mitel 5000 Release 4.0
Mitel Border Gateway 6.0

In the above environments it will run in 10/100 mode only, Gigabit is not supported.

To be used as 5330e/5340e (Gigabit phones) the following minimum softwares are required:

Mitel 3300 MCD 5.0 SP2
Mitel 5000 Release 5.1
Mitel SX-200 ICP Release 5.0 UR2 (5330/5340 only)
Mitel Border Gateway 7.1

There is no support for the 53XXe phones in any release prior to those listed above as they are no longer supported software revisions by Mitel, and there will be no further development in firmware or software to make these phones work on non-supported software releases.

This is from Mitel Sales Engineering.

[ralph]

It was our sales engineer that pointed out the original problem to me.   I pointed him to this thread.
His response:  "Nice.  Wonder why the Mitel engineers don't know this."

Thanks everyone for the input.

Ralph

[martyn]

Thanks for the info. Luckily our latest project is with e handsets anyway, but it will be interesting to see how much the original stock lasts here down under.