3 ring before reaching the Auto Attendant

[gimitel]

Hi there Mitel friends. I programm an auto attendant. I work fine, but when i call the mainnumber of the company i can hear at least 2 a 3 rings before i can reach the auto attendant. Is there a way that i can change this, to shorter the amount of rings before reaching the auto attendant?

[martyn]

Is the call directed to the AA via a first alternative RR, or via D/N1/N2 service?

[x-man]

Analog lines? Turn off the Display ANI/DNIS/ISDN Calling/Called Number in the Trunk COS.

[ralph]

I would think the COS mark would be "ANI delivery Trunk".
I suspect the system is waiting for caller ID before actually ringing the AA.

Ralph

[Mattmayn]

If the COS options don't fix it, look in the trunk attributes and disable the CLASS trunk option.

[gimitel]

Thanks Mitel frieds, i will check it tomorrow.

gimitel