Author Topic: Can a Park directory number be an existing extension  (Read 1434 times)

Offline kbshannon

  • New Member
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
Can a Park directory number be an existing extension
« on: October 26, 2012, 12:00:27 PM »
I'm programming a latest verision MCD and want to set up Parks. I created Park 20, 21 and when the customer parks a call in 20 it generates a park slot number for the call. Can I have Park directories of the extensions that the receptinist puts the call into the extensions park directory and it generates a park slot number for that users extension?


Offline Mattmayn

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1069
  • Country: vi
  • Karma: +14/-0
    • View Profile
Re: Can a Park directory number be an existing extension
« Reply #1 on: October 26, 2012, 12:47:21 PM »
You should be able to park a call against any extension on the system. I typically pick one and use only one so that I can use speedcalls for users to access, that way they really only need to know the parking slot.


 

Sitemap 1 2 3 4 5 6 7 8 9 10