Adding waiting call to conference?

[zoheb]

I was successfully able to make a conference call from a 8602 inter tel softphone by placing call 1 on hold and dialing another call to conference and so on.

When I am already in a conference call, is it possible to add the incoming / waiting call to conference using a softphone?

Do I need to edit any settings in Mitel 5000 DB?

Any help is appreciated.

Thanks !!

 

[zoheb]

If there is no change required in Mitel 5000, can someone tell me how can this be done? 

[jjordon]

The best way is to use the Conference Assistant. That way people can dial in, enter a PIN, then get connected.

[acejavelin]

Press Conference, then dial the Reverse Transfer code (typically 4) plus the extension where the call is on hold, then Conference again twice.