Hi Guys,
We just had delivered our equipment for our VOIP rollout, consisting of 3 x 3300cxi's and 1 x 3300Mxe, around 30 HP switches, Enterprise Manager, CCM, External voicemail and Call accounting, 5212's, 5224's, 5330's and 5340 handsets.
All is going ok considering the reseller had not configured everything correctly. One of our suprises was that we were not using the Mitel Voicemail.
Thus the question our provider was unable to answer - Is it possible to re-program the message indicator button to dial our external voicemail hunt group? Surley there must be a few people using external mail, and its confusing the hell out of our staff, we have programed one of the buttons to dial the voicemail but would make it much easier to just press the key with the envelope on it!
Thanks for any asistance.