How can I stop staff turning down the ringer on their phones?

[Warrantywise]

I have a department that never answer their phones because they turn the ringer down! They say its because the ringing phones make it hard to concentrate, i disagree and am convinced that they miss calls because of it.

How can I turn them up and then disable the feature to turn them down? Is this possible? The phones we are using are Mitel 5312.

Thanks

[ralph]

There's no setting that will stop them from turning the ring volume down.
So here's two choice I just thought up

• Put an overhead loud bell in their area
• Let them know if they don't answer the phone because they need to concentrate then they can have all the time they want to concentrate at home

Ralph

[acejavelin]

There's no setting that will stop them from turning the ring volume down.
So here's two choice I just thought up

• Put an overhead loud bell in their area
• Let them know if they don't answer the phone because they need to concentrate then they can have all the time they want to concentrate at home

Ralph

LOL!!! Love option #2!!!