Hello
i am having problems with this
i have setup as per the training and does but when i get someone to send a test fax it will not send please see below my active config
Group #1: "NuPoint Voice"
Module 1: Lines 0:0 0:1 0:2 0:3 0:4 0:5
Voice Recognition Conn: <none>
Application = [NUPOINT VOICE]
Dial plan = [4,4,4,4,4,4,4,4,4]
Administrator mbox # = [9998]
General Greeting mbox # = []
Attendant mbox # = [9999]
Wait Prompt = [Y]
Caller multiple messages enabled = [Y]
KEY_0 for attendant transfer during greeting = [N]
Disconnect string = []
Pre-company name string = []
Pre-mailbox greeting string = []
Passcode Length Min = [4], Max = [10]
"6" Key Operator Transfer Dial String = []
"6" Key Operator Transfer pre-Dial String = []
Start of day = [08:00 AM], End of day = [05:00 PM], Days of Week = [DDDDDNN]
Passcode trip count = [5], Passcode trip period = [24]
Dial-by-name: Last First = [Y], Match Threshold = [3], Exact = [Y]
Suppress Number = [N], Single Digit Access = [N]
Delay Before Answer = [50]
E-mail Transfer String = []
Allow Dial an Extension for callers = [N], users = [N]
Analog Networking: Call Setup timeout = [6]
International Access Code = [], Country code = []
Area/City code = [], 1plus dialing = []
Area/City code is dialed with Local Telephone Number = [N]
Telephone number = [], Loop-back Test Mailbox = []
Name Greet Quality =
Attendant's extension =
Pre DN or attendant xfer string = [S+]
Group #2: "NuPoint CallDirector"
Module 1: Lines 0:7 0:8 0:9
Voice Recognition Conn: <none>
Application = [NUPOINT VOICE]
NP Call Director Interface
Dial plan = [4,4,4,4,4,4,4,4,4]
Administrator mbox # = [9998]
General Greeting mbox # = []
Attendant mbox # = [9999]
Transfer Call Box # = []
Wait Prompt = [Y]
Caller multiple messages enabled = [Y]
KEY_0 for attendant transfer during greeting = [N]
Disconnect string = []
Pre-company name string = []
Pre-mailbox greeting string = []
Passcode Length Min = [4], Max = [10]
"6" Key Operator
Activating active configuration config=1 without Stoping TCP/IP
Transfer Dial String = []
"6" Key Operator Transfer pre-Dial String = []
Start of day = [08:00 AM], End of day = [05:00 PM], Days of Week = [DDDDDNN]
Passcode trip count = [5], Passcode trip period = [24]
Dial-by-name: Last First = [Y], Match Threshold = [3], Exact = [Y]
Suppress Number = [N], Single Digit Access = [N]
Delay Before Answer = [50]
E-mail Transfer String = []
Allow Dial an Extension for callers = [N], users = [N]
Analog Networking: Call Setup timeout = [6]
International Access Code = [], Country code = []
Area/City code = [], 1plus dialing = []
Area/City code is dialed with Local Telephone Number = [N]
Telephone number = [], Loop-back Test Mailbox = []
Name Greet Quality =
Attendant's extension =
Pre DN or attendant xfer string = [S+]
TCP/IP System Wide Host Configuration
-------------------------------------
Domain name: er.local
H C M S
o a o l N
s r d o e
t d e t t IP Address Host Name
-----------------------------------------------------------------------------------------------------
1 1 P 0 1 10.10.4.4 vmas
SmartHost : 10.0.1.4
ICP # 1
----------
3300 ICP Name: Unit51.
3300 ICP IP Address: 10.10.4.2
Set Registration Code: *** Set Replacement Code: ###
HCI Reroute Hunt Group Number: 5557
Number of extensions configured: 9
Module Number Channel Number Extension.
1 0 5011
1 1 5012
1 2 5013
1 3 5014
1 4 5015
1 5 5016
1 7 5018
1 8 5019
1 9 5020
ICP # 2
----------
3300 ICP Name: .
3300 ICP IP Address:
Set Registration Code: Set Replacement Code:
HCI Reroute Hunt Group Number:
There are no channels assigned.
ICP # 3
----------
3300 ICP Name: .
3300 ICP IP Address:
Set Registration Code: Set Replacement Code:
HCI Reroute Hunt Group Number:
There are no channels assigned.
ICP # 4
----------
3300 ICP Name: .
3300 ICP IP Address:
Set Registration Code: Set Replacement Code:
HCI Reroute Hunt Group Number:
There are no channels assigned.
There are no ports assigned for the PIMG/TIMG 1.
There are no ports assigned for the PIMG/TIMG 2.
There are no ports assigned for the PIMG/TIMG 3.
There are no ports assigned for the PIMG/TIMG 4.
There are no ports assigned for the PIMG/TIMG 5.
There are no ports assigned for the PIMG/TIMG 6.
There are no ports assigned for the PIMG/TIMG 7.
There are no ports assigned for the PIMG/TIMG 8.
There are no ports assigned for the PIMG/TIMG 9.
There are no ports assigned for the PIMG/TIMG 10.
There are no ports assigned for the PIMG/TIMG 11.
There are no ports assigned for the PIMG/TIMG 12.
There are no ports assigned for the PIMG/TIMG 13.
There are no ports assigned for the PIMG/TIMG 14.
There are no ports assigned for the PIMG/TIMG 15.
There are no ports assigned for the PIMG/TIMG 16.
There are no ports assigned for the PIMG/TIMG 17.
There are no ports assigned for the PIMG/TIMG 18.
There are no ports assigned for the PIMG/TIMG 19.
There are no ports assigned for the PIMG/TIMG 20.
There are no ports assigned for the PIMG/TIMG 21.
There are no ports assigned for the PIMG/TIMG 22.
There are no ports assigned for the PIMG/TIMG 23.
There are no ports assigned for the PIMG/TIMG 24.
There are no ports assigned for the PIMG/TIMG 25.
There are no ports assigned for the PIMG/TIMG 26.
There are no ports assigned for the PIMG/TIMG 27.
There are no ports assigned for the PIMG/TIMG 28.
There are no ports assigned for the PIMG/TIMG 29.
There are no ports assigned for the PIMG/TIMG 30.
The following optional features are enabled:
Configurable Data link
Configurable Message Waiting
NP Receptionist
Enhanced In-band
Unified TCP/IP
NP PWG View
NP Call Director
Caller Line Id user interface
NP Config Server
NP Admin Server
LAN Backup
UM-SMTP
UM-WebView
IP Integration