Mitel 3300 Ring Group member will not ring

[tskwared]

Running 8.0.11.7

Created basic Ring Group 13851 with cascade ring.
Added a single member 13103 to the RG.
Dial member 13103 directly from an internal extn and it rings fine.
Dial ring group 13851 from an internal extn and the member 13103 will NOT ring.

Its been a long time since I've setup a RG and I'm sure I'm overlooking something somewhere... any ideas?

[ralph]

Go to maintenance commands and enter "Loc Fe Ext <ext>" to see if there is something there.

Ralph

[bobcheese]

Check that the exts status in the ring group is set to 'present'

[tskwared]

Ralph - u r a genius.... the ext had "make busy" feature enabled... not sure how, but after I removed it rings now

Many thanks.............T

[ralph]

I wouldn't know about 'genius'.   I'd settle for "really smrt"     I mean 'smart'.

Ralph