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Author Topic: Details on the ACD RTE output  (Read 2666 times)

daj

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Details on the ACD RTE output
« on: March 04, 2009, 09:11:09 AM »
Does anyone have any detail on the output from the ACD RTE (Port 15373) on the Mitel?

That is, what is it telling me?  How can I interpret this

thanks
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Offline chadmaynard

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Re: Details on the ACD RTE output
« Reply #1 on: March 04, 2009, 10:38:24 AM »
Do you have access to download the data interface specification guide? It is listed along with all of the other product documentation now I think. Grab that and go to the middle of the document and you will see the ACD Real Time Event syntax and examples.
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daj

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Re: Details on the ACD RTE output
« Reply #2 on: March 05, 2009, 06:07:32 AM »
I don't have a password to MiSN -- I did request one via Mitel but have had nothing back
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Offline chadmaynard

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Re: Details on the ACD RTE output
« Reply #3 on: March 05, 2009, 09:51:34 AM »
You can get this document without MiSN. It is provided as product documentation.
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