Author Topic: Nupoint mailbox passcode  (Read 6457 times)

Offline martyn

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Nupoint mailbox passcode
« on: June 19, 2012, 10:32:02 PM »
I'm having a problem where Nupoint is not allowing mailboxes to have a passcode the same as their mailbox number. I've tried this on a couple of systems and have had the same result on both.
All users have the same FCOS. The FCOS has options options 70 & 73 set, and option 130 cleared. I have also set the MAS password strength to weak to verify that this isn't causing the issue.

The system is running vMAS 3, and I have also tested it on a vMAS 4 system with the same result. In the case that I am working on, the vMAS 3 instance doesn't have any other apps running on it apart from Nupoint.

If you go through the tutorial and try and set the pin as the mailbox number you get rejected with the message that the new pin isn't valid as it cannot be the same as the mailbox number. The mailbox number is a 4 digit number so it isn't because it's too short either by being a 3 digit mailbox.

Has anyone come across this before and managed to get around it?


Offline ralph

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Re: Nupoint mailbox passcode
« Reply #1 on: June 20, 2012, 07:45:09 AM »
Try this:
SSH into the NuPoint.
Drop to the command prompt.
enter:  asetpass m1=<box-number> +s

It's supposed to set the password to the same as the mailbox.   Don't know if it will force you to change it or not.

Ralph

Offline ralph

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Re: Nupoint mailbox passcode
« Reply #2 on: June 20, 2012, 08:03:57 AM »
Looked up the FCOS bit for that:
'130    Passcode cannot be same as mailbox'

Clearing that should resolve that but it sounds like you already did.
What about FCOS bit 201?
'201    Deny Trivial Passcode'

Other than that----DPAR?

Ralph

Offline martyn

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Re: Nupoint mailbox passcode
« Reply #3 on: June 20, 2012, 07:57:26 PM »
Looked up the FCOS bit for that:
'130    Passcode cannot be same as mailbox'

Clearing that should resolve that but it sounds like you already did.
What about FCOS bit 201?
'201    Deny Trivial Passcode'

Other than that----DPAR?

Ralph
Just checked 201 and that wasn't ticked either.
I might for now set the mailboxes using the script, but it's not really ideal as there are ~150 mailboxes and it would be a manual step for them every time a new mailbox was created.

Offline ralph

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Re: Nupoint mailbox passcode
« Reply #4 on: June 20, 2012, 08:42:45 PM »
Thought I might build on this thread a little.
I just added a page that list all the Feature Class Of Service Bits in hopes that it may be useful to everyone.

Mitel NuPoint FCOS Bit Listings

Ralph

Offline martyn

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Re: Nupoint mailbox passcode
« Reply #5 on: July 18, 2012, 06:56:29 PM »
As a follow up, after chatting with another guy he tested it in his lab, and whilst he got this to work then only way to do it is to create the mailbox from the NP console, rather than the web interface.
Because NP is running on MAS, MAS doesn't allow for the above FCOS settings to work. Haven't found any documentation to confirm this, but from all of the testing it seems this way. Another undocumented MAS feature.  :) Have even got the MAS Settings set to weak, but still no go, as even that doesn't allow you to use the same password/code as your logon ID.



 

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