Hi,
I have a situation where one of my 17 clustered 3300's believes that a HotDesk User eg 1111 is in the remote directory of controller X. All other controllers believe it exists on controller Y - the correct one.
1) I have tried adding user to controller Y and that works and is dialable from all controllers except X.
2) If I goto controller X and and remove from telephone the directory entry for 1111 it deletes it from directory but keeps a blank entry in the remote directorty.
Long story but someone messed up.
My question is, If I do a backup of controller X whilst their is a blank entry in the Remote Directory and then do a restore will it restore the blank entry?
Cheers