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Mitel MiVoice Business/MCD/3300
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3300 - NO Audio Issues
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Topic: 3300 - NO Audio Issues (Read 17296 times)
bobcheese
Sr. Member
Posts: 435
Karma: +3/-0
Re: 3300 - NO Audio Issues
«
Reply #15 on:
August 09, 2012, 05:29:00 AM »
is there anything in the logs regarding packets being dropped? I would look maybe to enable voice quality auditing on the PBX to see if it shows anything.
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ralph
Mitel Forums Admin
Hero Member
Posts: 5767
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Published Author: http://amzn.to/2dcYSY5
Re: 3300 - NO Audio Issues
«
Reply #16 on:
August 09, 2012, 06:15:35 AM »
Very odd.
Hopefully a reboot resolves it. Let us know.
Another quick thing to try is renumber the phone - don't delete it- then reprogram it as a new one.
Ralph
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jmurray
Contributer
Posts: 27
Karma: +1/-0
Re: 3300 - NO Audio Issues
«
Reply #17 on:
August 09, 2012, 10:51:32 AM »
We may never know what caused this issue. A reset server command fixed the problem but if it happens again, I'll try your suggestion of renumbering the phone. Thanks!
Jeff
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