« previous next »
Pages: [1]   Go Down

Author Topic: Mitel 3300: ACD Agent on a call for 2 hours  (Read 1813 times)

Offline smbijelic

  • New Member
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
Mitel 3300: ACD Agent on a call for 2 hours
« on: January 16, 2012, 05:26:11 PM »
My ACD Agents that are on a call for more than 2 hours show as IDLE and start the IDLE Agent timer (Using PrairieFyre Software).  Is this a timer setting on the 3300?  I can't seem to find it anywhere.

Thanks in Advance.
Logged
Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10