Call Forwarding

[TimPNRHA]

I recently have some renovations happening at one of my sites. I have 3 people who located to a site where currently VoIP is not installed. I have gone onto the Desktop Configuration and call forward always there phone to the new analog lines that they are temporarly using. Problem is if I call internal their VoIP extension it routes correctly to the new location, when I call our Auto Attendant in Enter the extension I hear their name and within seconds they are sent back to AA Message... What am I missing?

[ralph]

Odds are pretty good that your VM ports don't have a COR that will allow them to dial out.

Check the COR of the vm port.

Ralph

[TimPNRHA]

There is no COR that I can see that would apply to the Hunt Group for the Voicemail or on the Voicemail Ports themselves.. I am I looking that the wrong place?

[ralph]

If I understand it correctly, you have 3 remote phones - non-mitel.
You can transfer a call to them from your phone but not your VM?

Look at the COR of your phone.  Then assign that same COR to your trunks.

Alternately, (maybe this is the better option) create a system speed dial with the option "over ride toll control" checked and then forward their desk phone to that system speed dial number.   This will bypass COR issues.

Ralph