Author Topic: Screensaver 5360 error  (Read 2888 times)

Offline christuffin

  • Contributer
  • *
  • Posts: 14
  • Karma: +0/-0
    • View Profile
Screensaver 5360 error
« on: January 13, 2012, 12:22:22 PM »
Hi

I have packaged and upload a screensaver to the 3300 and i havehtml licenses. i can see the correct file in the ip Phone configure form screensaver menu drop down list. when i apply the file the 5360 phone display HTML UPgrade and a blue box with the file name and countdown timer and the phone keeps rebooting.

Any ideas please.


Online ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5767
  • Country: us
  • Karma: +469/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Screensaver 5360 error
« Reply #1 on: January 13, 2012, 01:58:55 PM »
What's the software on your PBX?
Also, what did you use to create the screen saver application?

Ralph

Offline christuffin

  • Contributer
  • *
  • Posts: 14
  • Karma: +0/-0
    • View Profile
Re: Screensaver 5360 error
« Reply #2 on: January 13, 2012, 03:20:15 PM »
Thanks for replying. the system is running MCD 4.2 and i used the Mitel html toolkit 2.2 downloaded from MOL.

Offline ucx

  • Jr. Member
  • **
  • Posts: 55
  • Karma: +0/-0
    • View Profile
Re: Screensaver 5360 error
« Reply #3 on: January 16, 2012, 12:11:47 AM »
Doublecheck the image(s) used in your screensaver are the right size/format (480x800).
You could also try uploading the pre-packaged sample screensaver for the 5360 that comes with the toolkit and see if that works.


 

Sitemap 1 2 3 4 5 6 7 8 9 10