I have a user that doesn't want blind transferred calls to end up in his voicemail box. He wants those calls to recall back to the receptionist. He does however want DID calls to end up in his voicemail.
I gave him his own COS and set this No Answer Recall to be less than his Call Forward No Answer timer.
However the system is following the trunks COS, and therefore the trunks No Answer Recall, instead of the the users.
I swear I've done this before, but can't think of what I'm missing. Any help would be appreciated.
