Author Topic: Decommissioned PBX  (Read 4345 times)

Offline pakman

  • Sr. Member
  • ****
  • Posts: 483
  • Karma: +1/-0
    • View Profile
Decommissioned PBX
« on: November 10, 2011, 04:26:30 PM »
Hello,

I'm trying to decommission a resilient PBX. I've taken the DBMS flag off of that PBX and on the primary PBX It won't let me delete the cluster element when I try I get this error. "CEID index being changes is used in Remote Directory Numbers Form" When I try to delete the PBX in the Network Element forms I get the following. " Cannot delete Network Element Record which has an entry in Hosted User Service" When I go into remote directory numbers there are two  numbers that are still from the old system but I cannot figure out how to delete these nor do I know what a "hosted user service" means in the other error.

Thanks,


Offline wiseguy

  • Sr. Member
  • ****
  • Posts: 202
  • Country: nl
  • Karma: +7/-0
    • View Profile
Re: Decommissioned PBX
« Reply #1 on: November 10, 2011, 05:19:05 PM »
The easyest way of doing this is by a full install without backup/restore. This will make sure that you can start with a fresh system.

Offline august

  • Sr. Member
  • ****
  • Posts: 258
  • Country: ca
  • Karma: +9/-0
    • View Profile
Re: Decommissioned PBX
« Reply #2 on: November 12, 2011, 08:31:04 AM »
If I remember correctly, the error with hosted user service is that you need to delete the name in the telephone directory assignement first, then you should be able to delete it.


 

Sitemap 1 2 3 4 5 6 7 8 9 10