Author Topic: No outbound calls  (Read 1820 times)

Offline Mattmayn

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No outbound calls
« on: September 16, 2011, 08:27:23 AM »
I have a Cx running MCD 4.0 SP2 and there is one Teleworker set that will not call out, it returns "Invalid" when you finish dialing. There is another TW phone in the same building that works fine so I don't think that has anything to do with it. The odd part is that all of the sets have the same COS, COR, Intercept and Interconnect. The set in question can dial extensions at the main office where the 3300 and trunks are located. I can see the call hit the system when I do a CCS trace and that looks fine to me. Any ideas on what would cause this?


Offline Mattmayn

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Re: No outbound calls
« Reply #1 on: September 16, 2011, 11:24:58 AM »
It turns out that the carrier had decided that I could not send them a specific number using CPN sub anymore. Got rid of that and all is well. Now to the fun part of getting them to allow me to send that number again.


 

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