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Author Topic: 5310 conference unit with 5220 phone  (Read 4087 times)

gatorIT

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5310 conference unit with 5220 phone
« on: January 06, 2009, 10:26:41 AM »
We have a Mitel 5310 conference unit paired with a 5220 IP phone.  It was working at one point but stopped.  We ordered a replacement 5310 unit (we now have two) but are still not able to get it to work.  We have tried the conference unit with a different 5220 IP phone as well.

The 5310 unit will power on, but after a second or two the the power light turns off. 

The only thing we haven't tried is a new power supply for the 5310. 

Does anyone have any thoughts or recommend where we could purchase a new power supply?
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Offline ralph

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Re: 5310 conference unit with 5220 phone
« Reply #1 on: January 06, 2009, 01:56:15 PM »
This should be supply stock for any Mitel dealer.  Did you try where you got the 5310?  If you can't get it there PM me and I'll see if I can get you hooked up. 

Ralph

« Last Edit: March 31, 2014, 08:06:31 AM by ralph »
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Offline Chakara

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Re: 5310 conference unit with 5220 phone
« Reply #2 on: January 06, 2009, 10:42:51 PM »
  Check the revision of the phone - it has to be above D.8.  The version is on the label on the back of the phone.  I've seen the exact symptom several times....

-Chak
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