Hi guys,
I'm sure I am missing something easy here but take a look. I am trying to set up a new softphone on a user's pc. I am trying to test the softphone coniguration under "Handle Calls Using" and it is failing, stating the username and password is wrong.
I have set up the directory number correctly, set the user password to the same as the directory number. I am not sure where else the credentials need to be set.
Where on the controller do i set the authorization name?
thanks,
andy