Click to Dial - from a web page

[r.macfarland@gmail.com]

Hello all,

We are looking for a Click to Dial solution for a our 3300 IP base systems. We currently have a web based CRM that the sales people use and they are requesting Click to dial, for example they see a list of clients they need to call from within the CRM, instead of manually dialing the phone number they just want to click the phone number have a window pop up and give them the ability to dial the number just like you can do on a blackberry or most cell phones. We are IP to the 3300 and then PRI to the service provider.

Does anyone have the type of solution?

Thanks,
Randy

[bluewhite4]

I believe UC Advanced will do this with Internet Explorer.

[stevek]

Isn't his functionality going to become available with MCD 5 when it finally fet released?

[bluewhite4]

Isn't his functionality going to become available with MCD 5 when it finally fet released?

This would be the first I've heard that. Plus I don't see how it could without a program interacting between a person's computer and the phone system.

[Marah Sayaman]

Hi,

Click to dial feature really is a must-have for easier and faster dialing. Try checking out ***Blocked as spam****. It's a CTI that supports a lot of CRMs including Mitel, and has a lot of amazing features like Click To Dial Anywhere and Call Logging. That means you can click a phone number anywhere on the internet and it will dial automatically. ***Blocked as spam**** also has a cool user-friendly floating UI. Go to ***Blocked as spam****'s website at https://www.***Blocked as spam****.com/ to see all its features and how you'll greatly benefit from them.

Hope this helps.

[petr.necas]

MiCollab Client Basic (at no extra cost) should alllow you to enable the click to call feature. There is also ucadialer.exe that can called to dial a number automatically or a very simple SDK that can be used to develop a click to call application.