accounting software

[dh_lab]

everyone,
i am serching for accounting software that can be support for all mitel products,even clustered configured. what i need to identify all the call logs ie ; internal & external calls and missed calls.so any one have any idea about the requirment software?


Thanks

[Chakara]

  Talk to the people at Microcall - we have a couple of implementations and it works well.  But talk to them to ensure it meets your specific requirements.

-Chak

[ianbt001]

Try a company called ITEL, see link below.

http://www.itel-business-solutions.com/Products_Main.aspx

They have a product that would suite called BCM Call Accountant.

[ralph]

"BCM Accountant"  sounds like an Avaya Product.

Ralph

[MitelUK2010]

metropolis call accounting is pretty decent on stand alone set up's. Had issues in clustered environments, but stand alone its pretty straight forward

[ianbt001]

They call it BCM call accountant as they try to bundle it with a BCM BUT it works fine on lots of different systems including Mitel 3300.