Hi
I have a request to setup a hunt group for 5 technical product guys, although the request is kind of different in the way that their manager wants the calls to be handled a specific way (see below):
If all tech guys are not on a call and a call comes in, then the first person named in the hunt group should get the call (Pretty normal right?).
Then when the same scenario exists (all tech guys are not on a call) and the next call comes in, the manager wants the call to automatically ring the next person listed below in the hunt group.
So effectively they want each tech guy to receive the call in sequence so no-one is a primary contact exactly, meaning new calls are shared between each tech guy equally in rotation.
Can you tell me if this is funtionality is possible to configure with this system?
Many thanks
Mark