Programmable keys for 5220

[Emrah Hatem]

Hello,
I configured all trunks,cos etc for CX,but  I want to see and accept call for 6 coming lines on the programmable keys of 5220 console,how can I assign 6 lines to the programmable keys of the console ? like programmable key 1 is for line 1 , programmable key 2 is for line 2...

[ralph]

What you're asking for is quite complicated if you truly need line one to ring on key 1 and line 2 on key 2.
Easier if you want 6 lines on phone but any trunk can ring to the 1st available key.

To answer your question,
Program 6 buttons on your 5220 with unique numbers.
Go to the Trunk Service Assignment form (Or Trunk Attributes Form) and pick 6 vacant rows.  Remember the row numbers you use.
Program each row to ring to a corresponding button on the 5220 phone.
Next go to the analog trunk assignment form and change each of your trunks with the new trunk service numbers you just created.

Next you have to remember to forward each on the buttons on the phone to go to VM on RNA.

Ralph

[Emrah Hatem]

Thank you again Ralph, I wil try...