Hi,
I am totally new to Mitel PABX. I am facing one problem dont have any clue how to solve it.. Hope you guys can help me..
Well, I have Mitel 3300 ICP, there is one extension (x), if I call from any other extension (a,b,c,d.......) to x, and if it not answered, it's forwarded to another extension (Y). The phone is analog line so the set. So, there is no feature in the phone set where user can forward from the set. This is happening to this particular extension only.
And yeah, if I call from outside (direct no. or mobile), it doesn't get forwarded..
This is the hotel pabx and admin extension is forwarded to the guest room.
Thanks