Author Topic: Supressing caller ID name on inbound PRI  (Read 4848 times)

Offline ralph

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Supressing caller ID name on inbound PRI
« on: March 02, 2011, 11:23:27 AM »
I have a customer that only wants to see the digits of a inbound caller ID - not the name.
I thought I knew how to do this but....  couldn't find it in COS.
Any ideas?

3300 ver 4.2.

Ralph

« Last Edit: April 22, 2014, 10:35:23 AM by ralph »


Offline bobcheese

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Re: Supressing caller ID name on inbound PRI
« Reply #1 on: March 02, 2011, 04:53:23 PM »
sometimes I am glad I live in the UK and not the US........Sorry Ralph no caller name here  ;D

Offline Chakara

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Re: Supressing caller ID name on inbound PRI
« Reply #2 on: March 02, 2011, 09:48:26 PM »
  I thought I knew how too - but if you went over the COS stuff.  Sometimes on that stuff I find I have to change the COS on the Phone and the Trunk to get the desired results.

  Are there System options that might help?

-Chak

Offline Mattmayn

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Re: Supressing caller ID name on inbound PRI
« Reply #3 on: March 03, 2011, 07:09:30 AM »
Give them a 5312/24!

I'm with Chak, I have to play with the COS settings to get it to work.

Offline ralph

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Re: Supressing caller ID name on inbound PRI
« Reply #4 on: March 03, 2011, 07:56:30 AM »
I met with one of our techs and bounced it off of him.
What he said to do was:  in the COS of the trunks, turn off ONS name display.

Haven't had a chance to test this yet.

Ralph
« Last Edit: April 22, 2014, 10:35:38 AM by ralph »

Offline v2win

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Re: Supressing caller ID name on inbound PRI
« Reply #5 on: March 03, 2011, 09:29:50 AM »
check in the calling line id restriction form


 

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