Mitel Forums > Mitel MiVoice Business/MCD/3300

Outbound Caller ID

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swilson:
CPN Substitution was not programmed and that fixed it.  I should mention we have two DS3's from separate vendors and we split the inbound and outbound traffic between them.  Both DS3's come into an Adtran Atlas 890 and we mux out the lines from there to the 3300's.  My confusion comes because both vendors are supposed to be inserting the caller ID.  I am guessing that either the programming isn't right in the Adtran and I am going out on one of the dedicated T1's or our vendors aren't actually providing it.  Anybody and Adtran genius too?  If not, no worries I will figure it out. 

Thanks for all of your help!
~Stacey

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