Internal calls not going to Night 2 answer point on SX200 ICP 5.0.2.14

[Bryan Kipp]

I have checked all tenants in form 19.  Both station dial 0 routing and priority dial 0 routing are set for an analog extension.  Calls are going to the console.

[johnp]

Where is the 0 being dialed? If vm, what does mailbox 0 dial? Also, might upgrade to the last version to support a few more sets.

[panda]

check forms 5 and 6 to see if you are actually switching that tenant or are allowed to assuming they are different tenants

[Bryan Kipp]

Guestroom callers reach the console in Night 2 instead of the analog ext. 502. 

rooms are tenant 1, COS 1, and COR 1.
Ext.502 is tenant 2, COS 6 and COR 1.

All form 5 tenants 1 and 2, are allowed.
Form 6 tenant 1 to 2, and 2 to 1, are switched.

Form 19 both tenant 1 and 2, station dial 0 and priority dial 0 are set to 502