Auto Attendant Return to auto attendant from information mailbox

[nickil333]

Hello,

I am looking for a way to go back to a menu tree after listening to a message in an information mailbox.

current setup is can in. hear menu tree press 1 get information mailbox
press 2 get to actual mailbox  and so on

after the information mailbox i want to be able to return to the main greeting but if i press star at the end it just takes me to the administrator mailbox that has the main greeting for the entire facility in it and we dont want to go that far up.

Thanks

[nickil333]

Also to add we are using a mitel mxe 3 3300 on version 9

[johnp]

might send the option to an acd path that queues long enough to play this as a rad then interflow back to main AA

[sarond]

With MiVB 9 you could use the "Call Flow" for the mailbox.

In the VM mailboxes for do you see the little blue call flow icon on the left? If so click on this and enable the call flow and build the menu from there.