Right now we record out incoming analog lines with software from Hansen. It works very well.
We've had requests to also record inner office conversations between phone stations, though I'm not certain if this is technically possible using 3rd party software.
Any one know if this would technically be possible and how one would go about handling this form a technical perspective?
And yes, I know this is an odd topic, but it's actually been requested by staff as many numbers and agreements are made verbally on the phones between staff and there has been many instances where they asked to recall inner office conversations. It would be fully transparent that the inner office calls are being recorded at all times for all staff and would be added to the staff handbook.
Looking forward to see what creative solutions may be out there1
