Mitel Forums > Mitel MiVoice Business/MCD/3300

ACD Call Path

<< < (3/3)

johnp:
Could create a mailbox 1111 with a callflow that has the option to record to the desired shared box. There are likely other ways to get where you want but don't know the full ACD path and requirements.

ralph:
If you want it to go into mailbox 1112, be sure that the call queues to it for at least 1 second.

Ralph

Navigation

[0] Message Index

[*] Previous page