One of our users is experiencing an unusual issue with their Mitel Bluetooth headset, which is connected to a Mitel 5330 deskphone. When the user initially attempts to use the headset, they hear a repeating tone instead of the expected dial tone. However, if they hang up the call and then attempt to use the headset again, they receive the proper dial tone.
Before I proceed with ordering a replacement headset, I wanted to check if there might be any deskphone settings I should investigate that could potentially resolve this issue. Has anyone encountered a similar problem, and if so, were you able to fix it through configuration adjustments?
Thanks in advance for any insights!