Author Topic: Mivoice 250 SIP trunk license transfer  (Read 247 times)

Offline Tripoth

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Mivoice 250 SIP trunk license transfer
« on: February 19, 2025, 11:42:40 AM »
Have one client that has an excess of SIP trunk licenses
Have another client that would like to change over to SIP trunking
Is there any way to move some of the licenses from one to another since we cannot purchase any more licenses?
Probably not, but asking as a just in case.

Thank you for any assistance you can provide.


Offline Tech Electronics

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Re: Mivoice 250 SIP trunk license transfer
« Reply #1 on: February 19, 2025, 12:06:55 PM »
Tripoth,

I don't see Mitel allowing you to do that.

1. You would need to contact Mitel to get the licenses removed from the old CF.
2. You would then need to pay Mitel to go into the existing CF to clear out the license so you can apply the updated one.
3. There is nothing stopping you from saving the old licensing and putting it back in so Mitel may require you to order a new CF and return the old one.
4. You would then need to see if they will allow you to use the now released SIP licenses for a different customer.

Personally, I would say no and most likely Mitel will too.

Thanks,

TE

Offline acejavelin

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Re: Mivoice 250 SIP trunk license transfer
« Reply #2 on: February 19, 2025, 07:48:33 PM »
No... Licences are not transferable between system. There are weird circumstances where they have done it in the past, but with no replacement parts available I doubt it even in those unusual circumstances they would now. Best thing you can do is reach out to your Mitel rep and see if it's possible, but it's HIGHLY unlikely.



 

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