A user calls the main line gets the phone tree and eventually chooses 2 then 1 from the menu nodes. the call then is transferred to an extension 161 which is set to fwd to 91XXXXXXX (cell phone # redacted)
the problem is: this works internally with no problems.
but
when the called party answers the ringing phone on his end (his cell phone) it quickly disconnects, and the original caller reroutes back to the phone tree message.
i have included a little bit of logs that i was able to pull today but even my mitel support cannot decode these.
CCS Tracing is enabled for continuous output display
08:26:07 ROX DPN PBX2 1432 1573 D** B** 1B ISRM_I
;10;*1#*50*120#*58A*Cc*2*120#
08:26:07 ROX DPN PBX2 1432 1573 D** B** 27 SSRM_I
*100*IT+Ryan & Rober#*19*Z#*58*Ca*1*Z#
08:26:07 ROX DPN PBX2 1432 1573 D** B** 2D SSRM_I
*58*CW*Vzbn;7F;v|]AEYz_@#*58*C6*001#*58*C4*4*1#
08:26:07 ROX DPN PBX2 1432 1573 D** B** D SSRM_C 91541471XXXX (phone # redacted)
08:26:07 RIX DPN PBX2 1432 1573 D** B** 7 NIM *51*3#
08:26:08 RIX DPN PBX2 1431 1572 D** B** 2D ISRM_I
;10;*3#*19*Y#*58*Ca*1*Y#*100*MET ONE#*233*`IBb#
08:26:08 RIX DPN PBX2 1431 1572 D** B** B SSRM_I *58*CQ*00#
08:26:08 RIX DPN PBX2 1431 1572 D** B** 25 SSRM_I
*58*CI*W5#*50*5414717111#*58*C4*4*1#
08:26:08 RIX DPN PBX2 1431 1572 D** B** 29 SSRM_C
*58*CW*Adpk@@@@AHcJZp#*58*C6*001#7900200
08:26:08 ROX DPN PBX2 1431 1572 D** B** C NAM *1*3#*50*8#
08:26:08 RIX DPN PBX2 1432 1573 D** B** 1C NIM
*240*`X`#*58*Ca*2#*58*CP*G#
08:26:08 RIX DPN PBX2 1432 1573 D** B** 1C NAM
*4*4#*166*1 2 3 4#*240*`X`#
08:26:09 ROX DPN PBX2 1431 1572 D** B** 11 NSIM ;1C;*58A*Cc*4*3002#
08:26:09 ROX DPN PBX2 1431 1572 D** B** 16 CCM *1*3#*50*3002#*166*6#
08:26:09 RIX DPN PBX2 1432 1573 D** B** A CCM *58*CP*G#
08:26:20 ROX DPN PBX2 1431 1572 D** B** 6 EEM_C *60B#
08:26:20 RIX DPN PBX2 1431 1572 D** B** 5 EEM_C *55#
08:26:22 ROX DPN PBX2 1431 1572 D** B** C EEM_C *58*Cf*001#
08:26:22 ROX DPN PBX2 1431 1572 D** B** B EEM_C *82*T#*61#
08:26:22 ROX DPN PBX2 1431 1572 D** B** 17 EEM_C *58*CW*Vzbn;7F;v|]AEY{ip#
08:26:22 ROX DPN PBX2 1431 1572 D** B** 1C EEM_C
*1#*50*3003#*58A*Cc*4*3003#
08:26:22 RIX DPN PBX2 1431 1572 D** B** 20 EEM_C
*3#*50*541471XXXX#*100*METO ONE#
08:26:36 ROX DPN PBX2 1431 1572 D** B** 6 EEM_C *60B#
08:26:36 RIX DPN PBX2 1431 1572 D** B** 5 EEM_C *55#
08:26:36 ROX DPN PBX2 1433 1574 D** B** 29 ISRM_I
;10;*3*1#*50*5414717111#*80*3#*100*METO ONE#
08:26:36 ROX DPN PBX2 1433 1574 D** B** 20 SSRM_I
*58*C2*H*3003#*19*Z#*58*Ca*1*Z#
08:26:36 ROX DPN PBX2 1433 1574 D** B** 22 SSRM_I
*58*CW*Vzbn;7F;v|]AEY|p@#*58*C6*001#
08:26:36 ROX DPN PBX2 1433 1574 D** B** 2C SSRM_C
*58*CE*A*161*V.Test#*58*C4*4*1#91541450XXXX (cell phone redacted)
08:26:36 RIX DPN PBX2 1433 1574 D** B** 7 NIM *51*3#
08:26:44 RIX DPN PBX2 1433 1574 D** B** 18 NIM *4*4#*240*`X`#*58*Ca*2#
08:26:45 RIX DPN PBX2 1433 1574 D** B** 1C NAM
*4*4#*166*1 2 3 4#*58*CP*K#
08:26:45 RIX DPN PBX2 1433 1574 D** B** A CCM *58*CP*G#
08:26:52 ROX DPN PBX2 1431 1572 D** B** 5 EEM_C *61#
08:26:52 ROX DPN PBX2 1433 1574 D** B** 2 CRM/CIM ;30;
08:26:52 RIX DPN PBX2 1433 1574 D** B** 2 CRM/CIM ;30;
08:27:06 ROX DPN PBX2 1432 1573 D** B** 2 CRM/CIM ;30;
08:27:06 RIX DPN PBX2 1432 1573 D** B** 2 CRM/CIM ;30;
08:27:06 RIX DPN PBX2 1431 1572 D** B** 17 CRM/CIM ;30;*166*1 2 3 4#*234*D@#
any assistance will be so helpful. thank you.
Ryan
