Author Topic: The ring time in Skype for Business is too short  (Read 836 times)

Offline beauharlan

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The ring time in Skype for Business is too short
« on: August 21, 2024, 05:41:01 AM »
Hello, I integrate Mitel and Skype for Business and am having a problem when the call has just been forwarded from Mitel to Skype for Business and only rings 2 rings before it automatically disconnects and there is no time to receive the call. Is there a way to extend the ringing time? Thank.


Offline lundah

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Re: The ring time in Skype for Business is too short
« Reply #1 on: August 21, 2024, 09:16:49 AM »
I'm not familiar with the SfB integration, but for any other endpoint the Call Forward No Answer Timer in the endpoint's Class of Service controls this, so start there.


 

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